For Residents

Your building, simplified

Report issues in 30 seconds, book amenities online, and stay informed about your building. No app needed to report an issue.

See How It Works Is My Building Using ComtyLink?

Prefer an app? Get the ComtyLink Resident app.

Download the resident app on the App Store Get the resident app on Google Play
The ComtyLink resident app on three phones: a car park light report marked Completed with the electrician's note, a resident's Home screen with notices, bookings and requests, and a confirmed lift booking
No App Required

Report issues in 30 seconds

See something that needs fixing? Scan a QR code and report it instantly. No app to download, no account to create.

1

Scan the QR code

Find a QR code in your building's common areas - lobby, lifts, car park, gym.

2

Describe the issue

Take a photo if helpful, add a description. Location fills in automatically.

3

Submit and confirm

Confirm by email and your request reaches your building manager. Their replies come to your inbox.

QR codes are placed in common areas throughout your building

Stay Updated

Track your request like a delivery

No more wondering if anyone saw your complaint. Track your maintenance request from submission to resolution, just like tracking a package.

  • See when your request is received
  • Get an email when your request is accepted
  • Check its status any time

Reported

Today at 9:15 AM

Accepted by building manager

Today at 10:30 AM

In Progress

Now

Completed

Pending

Features

Everything at your fingertips

Report Issues in 30 Seconds

Scan a QR code, add a photo, describe the problem. Done. No app to download, no account to create.

Track Your Requests

See where your request stands, and get an email when your building manager accepts it or replies.

Book Amenities Online

Reserve the BBQ area, meeting room, or gym slot anytime. See availability instantly and get automatic confirmations.

Building Documents

Access strata documents, building rules, contact information, and forms whenever you need them.

Stay Informed

Receive building notices, maintenance updates, and community announcements. Never miss important information.

Optional App

Prefer an app? Get ComtyLink Resident from the App Store or Google Play for quick access to everything.

On screen: Your building, in every resident’s pocket. Scan, snap, send. No app, no login. Watch it move to done. Book the lift for the move. Notices for your floor, on your phone. By-laws for everyone. Committee notes for the committee. Answers, before anyone calls. Residents report, book and read in one place.
Get Started

Is your building using ComtyLink?

Look for QR codes in your building's common areas - lobby, lifts, car park, or gym. If you see them, your building is already set up!

Don't see any? Ask your building manager or strata manager about ComtyLink. They can set it up in minutes.

Already set up? Get the resident app

Download the resident app on the App Store Get the resident app on Google Play

Are you a building manager?

Learn About ComtyLink for Managers