AI search for your building
"Which invoices are unpaid?" "Who's on site?" "Who has the plant-room key?" Type the question instead of clicking through menus and filters, and get the answer with the records behind it. ComtyLink's AI also drafts your notices, reads your contractor quotes and writes up your reports.
Included in your ComtyLink plan at $2 per unit per quarter.
Type a question. Get the record.
Finding something in ComtyLink usually means picking the right screen, then the right filter, then scanning the list. AI Search skips all that — you type the question, it finds the records and tells you the answer.
How many of these could you answer right now?
With AI Search, all of them — in a few seconds.
Answer residents on the spot
No more “I'll look into it and get back to you”. Whatever they're asking about, you've got it in front of you while they're still standing there.
New managers get up to speed faster
Cover for someone, take on a new building, or start next week — you don't need to know where everything lives to find it.
Find the thing you can't quite remember
You know a contractor looked at that roof, maybe eighteen months ago. You don't remember the company, the date, or which job it was filed under. Describe it and AI Search finds it.
It finds things you'd have to go looking for in three places
A job, the contractor who did it, and the invoice for it — one question, all of it.
Included in your ComtyLink plan.
You know what needs saying. Let it do the wording.
Type "lift 2 out Tuesday 9 till 12" and get back a notice you'd be happy to put on the board. Same for maintenance descriptions, work orders, internal notes and incident templates, on the web and on your phone. Read it, change what you want, then send it — it's your name on it, so nothing goes out until you say so.
Just describe what you need — AI handles the rest
Available on every screen where you write:
Stop retyping what's already on the page
Upload a contractor quote, an invoice or an insurance certificate and the details land in the form for you — amounts, reference numbers, dates, policy details. Check it, fix anything that looks off, save.
Drop the quote in. The form fills itself.
A contractor emails a quote. Instead of opening the PDF, then the form, then back to the PDF because you've lost the ABN — drop it in and the details are already there.
- Quotes — amount, quote number, what the work is, valid until
- Invoices — amount, invoice number, invoice date, what it's for
- Insurance certificates — insurer, policy number, expiry, cover amount, who's insured
- General documents — name, description, category
Works on text PDFs, the kind that come out of accounting and insurance software. A photo of a piece of paper won't do it.
Reports that read like you wrote them
Flick one switch and your maintenance and inspection reports come back with professional written narratives — not just rows in a table.
AI Professional Narratives
Polished prose generated from descriptions, internal notes, work orders, contractor details and the full timeline. The kind of write-up a committee or owner actually wants to read — without you spending an evening on it.
- Maintenance reports — narrative summary of each case
- Inspection reports — an executive summary up top
- Turn it off per report any time
See the difference AI makes
Writing a maintenance notice
Spend 15 minutes writing, editing and formatting a notice about upcoming lift maintenance.
Type: “Lift maintenance next Tuesday 9am–12pm, lifts 1 and 2 affected.” Get a professional notice instantly.
Logging a contractor quote
Open the PDF, copy the amount, the quote number, the scope and the expiry date into four separate fields. Check you didn't transpose a digit.
Upload the PDF. The fields are filled in. You glance over them and hit save.
Producing the monthly maintenance report
Export a table of 40 maintenance cases and write up what happened for each one, from memory and scattered notes.
Leave “AI Professional Narratives” switched on. Each case comes back written up from its own notes, work orders and timeline.
Finding out who has the plant-room key
Open Keys, filter the list, scan for the right key set, click into it to see who signed it out and when.
Type “who has the plant-room key?” You've got the name and the key set in one go.
AI in ComtyLink, answered
How much extra does the AI cost?
Nothing. AI is included in your ComtyLink plan at $2 per unit per quarter — the same price as everything else, with no separate AI tier and no per-user charge. Compare that to what you're paying now.
Do I need to learn anything to use it?
No. Type your question the way you'd say it out loud and you'll get an answer. There's nothing to set up and no syntax to remember — if you can send a text message, you can use it.
Will it get things wrong?
Answers come with the records behind them, so you can see where the information came from and open it up yourself. You're not taking its word for anything.
Is your data used to train AI models?
No. Your building's data is only ever used to answer your own questions — it's never used to train AI models, and it's never sold or shared with other customers.
What if I don't want the AI writing our notices?
Then don't use it. Nothing is automatic — AI only drafts when you ask it to, and you edit and approve everything before it goes anywhere near a resident. Report narratives are a toggle you can switch off per report.
We're on another system. Is switching a hassle?
We migrate your data from any system for free, and most buildings are up and running within a few days. Your maintenance history comes across with you — so the AI is searching your real records from day one, not starting empty.
Ready to stop hunting for things?
AI search, drafting, document reading and report narratives — all included at $2 per unit per quarter. Free migration from your current system, and we'll have you running in a few days.