Strata Maintenance Made Simple

Strata Maintenance Management Software for Australian Buildings

Stop losing maintenance requests in emails and spreadsheets. ComtyLink is a strata maintenance management platform that tracks every issue from the moment it's reported to the moment it's resolved — with full visibility for your committee, strata manager, building manager, and contractors.

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Built for strata

Strata maintenance management software for Australian buildings

ComtyLink is a strata maintenance management platform built specifically for the way Australian strata-titled buildings actually run. Every maintenance request — whether reported by a resident through a QR code, by a building manager on the mobile app, or by a committee member through the portal — flows through a single system. Nothing falls through the cracks, nothing lives in a personal email inbox, and nothing requires a phone call to track down.

Strata buildings have requirements that generic maintenance management software doesn't handle: committee transparency, levy-funded spending visibility, contractor compliance and induction tracking, common-property versus lot-property distinctions, and audit trails for AGMs. ComtyLink's strata maintenance management system is designed around these requirements, not retrofitted to handle them.

Why strata buildings need purpose-built maintenance software

  • Multiple stakeholders: resident, building manager, strata manager, committee, contractor — all need different views of the same maintenance request.
  • Audit trail: committees and owners corporations need to demonstrate that levies are being spent appropriately and maintenance is being performed.
  • Common property complexity: who owns it, who pays, who can authorise the work — these aren't always obvious in strata.
  • Compliance: contractor insurance, inductions, work health and safety records all need to be tracked and current.
How It Works

From report to resolution — fully tracked

1

Resident Reports

Via QR code scan, resident portal, or mobile app. Photos and videos included.

2

You're Notified

Instant notification. Triage and assign to your team or a contractor with one tap.

3

Work Order Created

Contractor gets their own portal to accept, update progress, and mark complete.

4

Resolved & Logged

Full history, photos, and timeline stored permanently. Full audit trail.

Key Features

Everything you need to manage building maintenance

QR Code reporting — no app download needed

Place QR codes around your building. Residents scan and report an issue with photos in 30 seconds. No app, no login, no friction.

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Work orders with contractor portal

Turn maintenance requests into work orders. Contractors get their own login to view assignments, update status, and communicate directly.

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Offline mobile app for on-site management

Log issues in the basement or car park with no signal. Photos, notes, and assignments sync automatically when you're back online.

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Full maintenance history

Every request, every note, every photo — stored permanently. Pull up the full history of any issue or unit in seconds.

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Inspections with full audit trail

Schedule and complete building inspections with customisable templates. Photo documentation, signed-off reports, and a permanent record — perfect for AGM evidence and insurance claims.

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Contractor compliance and inductions

Track every contractor's insurance expiry, induction status, and assigned work orders. The contractor portal gives them their own login — no more shared email inboxes or chasing paperwork.

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How we compare

ComtyLink vs other strata maintenance management tools

Most strata maintenance management software in Australia comes from one of three categories: legacy strata management platforms with bolt-on maintenance modules, generic facility management tools retrofitted for strata, and resident-comms-only platforms that don't handle work orders.

ComtyLink was built strata-first, with maintenance as the core workflow rather than an afterthought. That shows up in features the alternatives don't have: QR-code reporting that doesn't require a resident app download, an offline mobile app for managers working in basements and plant rooms, and an audit trail designed around committee transparency rather than landlord reporting.

vs MYBOS → vs BuildingLink → vs MiMOR → All comparisons →
FAQ

Strata maintenance management software — your questions answered

What is a strata maintenance management system?
A strata maintenance management system is software that handles the full lifecycle of maintenance in strata-titled buildings — from the moment a resident or building manager reports an issue, through work order assignment and contractor management, to resolution and reporting. It gives committees, strata managers, and building managers a single source of truth for all maintenance activity.
What's the best strata maintenance management platform for Australian buildings?
The best strata maintenance management platform depends on your building's size and needs. ComtyLink is purpose-built for Australian strata buildings and includes maintenance tracking, QR code reporting, work orders, contractor management, building inspections, and an offline mobile app — all for $2 per unit per quarter. Unlike generic tools, it's designed around how Australian strata buildings actually operate.
How do residents report maintenance issues?
With ComtyLink, residents can report maintenance issues in three ways: scanning a QR code placed in common areas (no app download needed), logging in to the resident portal, or through the mobile app. Each report includes photos, a description, and location — so nothing gets lost in email chains or verbal requests.
Can strata committees see maintenance reports?
Yes. ComtyLink provides full maintenance visibility for committee members. You can see every open request, completed work, contractor assignments, and spending — without waiting for the building manager to prepare a report. This transparency makes committee meetings more productive and gives owners confidence their levies are being well-managed.
Does the strata maintenance management tool work offline?
Yes. ComtyLink's mobile app works fully offline — in basements, car parks, plant rooms, and anywhere else with no signal. Building managers can log issues, take photos, and complete inspections without connectivity. Everything syncs automatically when back online.
How does ComtyLink compare to other strata property maintenance management tools?
ComtyLink is typically 67% cheaper than competitors like MYBOS and BuildingLink, while offering a more complete feature set. Unlike many strata property maintenance management tools, ComtyLink includes contractor inductions, QR code reporting, NFC key tracking, and an offline mobile app as standard — with no per-user fees or hidden costs.
What's the difference between a strata maintenance management system, tool, platform, and software?
These terms are largely interchangeable. 'System' and 'platform' tend to imply broader functionality covering multiple workflows; 'tool' often refers to a single-purpose utility; 'software' and 'application' are catch-alls. ComtyLink fits all four definitions — it's strata maintenance management software (the product category), a platform (it covers maintenance, work orders, inspections, contractors, and more), a system (it's the single source of truth for all maintenance activity), and a set of tools (mobile app, contractor portal, QR-code reporting, etc.).
Can a strata maintenance management application replace email and spreadsheets?
Yes — and it should. Email and spreadsheets are how most maintenance issues fall through the cracks: residents email the manager who's on leave, the manager forwards to a contractor who replies on a different thread, the committee never sees the resolution, and six months later no one remembers what happened. A strata maintenance management application like ComtyLink replaces all of that with a single tracked workflow that every stakeholder can see in real time.
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Guides for strata maintenance management

Strata Maintenance Management Software: What Committees Need

A practical guide to what strata committees should look for in a maintenance management system.

How to Reduce Maintenance Response Time

Practical strategies for building managers to resolve maintenance issues faster.
See our full strata management software platform

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