Let residents report issues instantly
Place QR codes around your building. Residents scan with their phone camera - no app download or login needed - and report issues directly to you with photos and location context.
Three simple steps
Scan
Resident points phone camera at QR code. Works with any smartphone.
Report
Simple web form opens. Describe the issue, add photos, submit.
Receive
Building manager gets the request instantly with all details and context.
Frictionless = More reports
Traditional methods create barriers. QR codes remove them.
| Method | Steps Required |
|---|---|
| Email to building manager | Find email, write message, attach photos, send |
| An app that needs a login | Download, sign up, log in, find the form, submit |
| Phone call | Find number, call during hours, explain verbally |
| ComtyLink QR Code | Scan, type, submit. Done. |
Everything you need
No App Required
Residents scan with their standard phone camera. No app download, no login, no friction.
Location Aware
Each QR code knows its location. Put one in the parking area and reports automatically include that context.
Spam Protected
Every submission is verified with reCAPTCHA, so only legitimate reports reach building managers.
Instant Delivery
Issues go straight to building managers. No middleman, no delays, no lost emails.
Photo Attachments
Residents can attach photos to show exactly what the problem looks like.
Contact Details
Capture reporter's name, unit number, and contact info for follow-up questions.
Where to put your QR codes
Pro tip
Put QR codes in places where issues commonly occur. The parking garage, pool area, and waste rooms are great starting points.
“The QR code for residents to raise issues has been a game changer.”
Ready to empower your residents?
Start your free trial and get your QR codes today.