Frequently Asked Questions

Building management software is a digital platform that helps building managers, strata managers, and property professionals streamline operations. It typically includes features for maintenance tracking, work orders, resident communication, inspections, and more. ComtyLink is building management software specifically designed for Australian properties.

ComtyLink costs $1 per unit per quarter. That's it - all features included, unlimited users, unlimited storage, no setup fees. For example, a 200-unit building costs just $200 per quarter ($800 per year). This is typically 75% less than competitors like MYBOS or BuildingLink.

Yes! ComtyLink offers a generous 3-month free trial with no credit card required. This gives you plenty of time to set up the system, train your team, and see the benefits before committing.

Absolutely. We offer free data migration from any building management software including MYBOS, BuildingLink, or any other system. Our team handles the entire migration process at no cost - your maintenance history, resident information, documents, contractor details, and asset records are all transferred seamlessly.

Yes! Our mobile app is designed to work offline. This is essential for building managers who need to log issues in basements, car parks, plant rooms, and other areas with poor signal. Everything you capture syncs automatically when you're back online.

ComtyLink includes: Maintenance request management, Work order tracking, Building inspections, Key management with NFC scanning, Resident portal, Contractor portal, QR code reporting for residents, Amenity booking system, Asset management, Notice board, AI assistant, and more. All features are included in the $1/unit/quarter pricing.

Yes, ComtyLink is ideal for strata buildings in Australia. Our software helps strata managers track maintenance, communicate with residents, manage contractors, document inspections, and maintain compliance records. Many strata management companies use ComtyLink across their portfolio of buildings.

Yes. Residents can submit maintenance requests through the resident portal (web-based, no app download required) or by scanning a QR code placed in common areas. They can include photos, describe the issue, and the location auto-fills. Building managers receive instant notifications.

Contractors can receive work orders via email as PDF documents, or they can access the contractor portal to view assignments, update job status, and communicate directly through the platform. This creates a complete audit trail of all work performed.

Yes, ComtyLink is an Australian company built specifically for Australian properties. Our support team works Australian business hours, your data is stored in Australia, and pricing is in AUD with no exchange rate surprises.

Most buildings are up and running within a few days. Our onboarding team helps you import your data, configure the system for your building, and train your team. If you're migrating from another system, we handle the data transfer while you continue using your current software until you're ready to switch.

Yes, ComtyLink has native mobile apps for both iOS and Android. The apps work offline and include all the features building managers need: logging maintenance issues, completing inspections, managing keys, sending work orders to contractors, and more.